Contact us

Smart Care Rewards Online Support

For help and support with this website please contact our Smartcare Team via Live Chat

The team are available Monday to Friday 7.00am to 6pm, Saturday 8.30am to 4.30pm, Sunday 9.30am to 3.30pm.

Alternatively you can call us on 0344 854 0722 or email us at: uk_smartcare_rewards@europeanappliances.com

Need to discuss your plan, make amendments or change details?

Call Domestic and General: 0800 597 8585

Lines are open 7 days a week (closed Bank Holidays)

Monday to Friday 8am - 8pm
Saturday 8am - 6pm
Sunday 9am - 6pm.

Or Domestic and General online at: www.my-account.athome.domesticandgeneral.com/my-account

Please have your Domestic and General plan number to hand when calling.

Need an update on your order?

Appliance Orders/Delivery Assistance: 03448 111 211

Lines open Monday to Friday 7.00am to 6pm, Saturday 8.30am to 4.30pm, Sunday 9.30am to 3.30pm (closed Bank Holidays)

Please have you order reference (WC number) to hand when calling.

---

WPro Care Pack Orders:

Please contact our Smartcare Team via Live Chat.
The team are available Monday to Friday 7.00am to 6pm, Saturday 8.30am to 4.30pm, Sunday 9.30am to 3.30pm.

Alternatively you can call us on 0344 854 0722 or email us at:
uk_smartcare_rewards@europeanappliances.com

Please have you order reference (WC number) to hand when calling.

Need some appliance product information?

Appliance Product Information: 0800 0921 922

Lines open Monday to Friday 7.00am to 6pm, Saturday 8.30am to 4.30pm, Sunday 9.30am to 3.30pm (closed Bank Holidays)